Print Quality Issue After Cold Reset is Performed

After performing a cold reset colors may not print correctly. A cold reset clears all data from the printer memory and sets all the defaults back to the factory settings.

CAUTION: Performing a cold reset resets the Jetdirect configuration. To avoid making changes to the network configuration, remove the HP Jetdirect print server before performing a cold reset.

NOTE: If possible, print a configuration page and menu map prior to performing a cold reset. This will document the current settings for later reference.

Perform a cold reset

Turn the printer on.

Watch the control panel.

When the memory starts counting, press and hold the green (Select) button. Continue to hold Select button until all three Control Panel LED's are illuminated and on solid.

Release the (Select) button.

The control panel will display SELECT LANGUAGE.

Press (Down Arrow) button once. The control panel will display COLD RESET.

Press (Select). The printer will perform a cold reset and then continue its power-on sequence.

After performing the Cold Reset procedure above, a Configuration Page may now print a banner in purple instead of blue. Perform a FULL CALIBRATE NOW.

Calibration

Calibration is a printer function that optimizes print quality. If there are issues with print-quality problems, calibrate the printer.

Press Menu.

Press (down arrow) to highlight CONFIGURE DEVICE, and then press (checkmark).

Press (down arrow) to highlight PRINT QUALITY, and then press (checkmark).

Press (down arrow) to highlight FULL CALIBRATE NOW, and then press (checkmark).