Paper Jams

• Check all the paper jam locations. A piece of paper might be stuck
  somewhere in the printer.

• Check that paper is correctly loaded in the trays, that the trays are
  correctly adjusted for the loaded paper size, and that the trays are not
  overfilled.

• Check that all trays and paper handling accessories are completely
  inserted into the printer. (If a tray is opened during a print job, this might
  cause a paper jam.)

• Check that all covers and doors are closed. (If a cover or door is opened
  during a print job, this might cause a paper jam.)

• Try printing to a different output bin.

• The sheets might be sticking together. Try bending the stack to separate
  each sheet. Do not fan the stack.

• If you are printing from Tray 1, try feeding fewer sheets of paper or fewer
  envelopes at a time.

• If printing from the envelope feeder, make sure it is loaded correctly,
  pushing the bottom envelope in slightly farther than the top envelopes.

• If you are printing small sizes (such as index cards), make sure the paper
  is oriented correctly in the tray.

• Turn over the stack of paper in the tray. Also try rotating the paper 180°.

• Check the quality of the paper being printed. Damaged or irregular paper
  should not be used.

• Use only paper that meets  specifications.

• Do not use paper that has already been used in a printer or copier. (Do
  not print on both sides of envelopes, transparencies, or labels.)

• Check that the power supplied to the printer is steady, and meets printer
  specifications.

• Clean the printer.