Solution: Clean for ink smears
If smudges or smears appear on the page, follow the steps below (See Fig. 1).
1. At the printer's front panel, select Troubleshooting, select Print Quality Problems, select Remove Print Smears, then press the OK button. The printer will clean the ink from the rollers by running several sheets of paper through the printer. 2. Repeat Step 1 up to 3 times if the smears still appear. 3. If the problem continues, verify that a supported paper type is being used. At the printer’s front panel, select Information, select Information Pages, select Paper Tips Page, then press the OK button. 4. If the problem continues, open the side door on the right panel, remove the orange maintenance kit, wipe the clear plastic wiper blade with a lint-free cloth, replace the maintenance kit, then close the side door.
Fig. 1